AmeriCommerce Blog

Wednesday, April 25, 2007

All Support Resources Now Under One Site / Login

Picking the right tools Over the last few months, we have been implementing a lot of support ticket, development tracking, community building, and documentation systems. We picked what we found to be the best systems for their feature sets, compatibility, and customization abilities. There are no perfect, do it all software packages or services for our requirements, so we had to find the products that were as close as possible, and who had the least amount of unacceptable...

News & Alerts

Wednesday, April 25, 2007

Monday, April 2, 2007

AxoSoft OnTime 2007

By Stefan Barlow

We started using AxoSoft OnTime 2007 for development / defect / support incident tracking last week, and so far it is working out great. We researched and tweaked the application for many hours before making the decision to switch from Ready Desk for the support ticket management. The application is very easy to use and quite configurable. I believe the Customer Portal section used for the support incident tracking is brand new in the recently released 2007...

News & Alerts

Monday, April 2, 2007

Friday, March 30, 2007

Who is Stefan?

By Stefan Barlow

That's a great question. I'm glad you asked! Since you clicked on the link, you must be at least a LITTLE interested? I the proud father of Oliva and Isaiah, and grateful husband of Tanisha. I enjoy travel, adventure, and coercing technology to do my bidding. During normal business hours (25 hours per day in the ecommerce world), I am a Co-Founder and the Systems Architect of AmeriCommerce. A fancy title, which essentially means I oversee the...

News & Alerts

Friday, March 30, 2007

Friday, March 9, 2007

AmeriCommerce Upgrades Shopping Cart to .Net Framework 2.0 and Web 2.0

By Ed Sturrock

We have made a huge leap ahead this past 2 weeks and have upgraded our core product AmeriCommerce and all supporting products and systems to use the newest version of Microsoft's .Net technology and Visual Studio 2005 the latest and greatest development environment. Microsoft Visual Studio 2005 boast huge performance improvements and developer productivity gains of up to 30% and will undoubtedly lead to improvements in both the quantity and the quality of the code coming out of...

News & Alerts

Friday, March 9, 2007

Thursday, February 15, 2007

The right avenue for help systems is more difficult than it appears

By Ed Sturrock

Everyone has noticed and commented on our new myAmeriCommerce Help Portal to help us organize the many avenues of gathering knowledge about the usage of AmeriCommerce. We are still pulling together all the pieces into a cohesive solution that does everything we want and need it to do. I am curious what our users think since there are so many options. Help Desk Ticketing: an organized way of responding to customers and categorizing issues, bugs and feature requests. Although...

News & Alerts

Thursday, February 15, 2007

Wednesday, February 14, 2007

AmeriCommerce welcomes aboard new hires

By Ed Sturrock

We would like to welcome aboard our recent hires who will be invaluable in bringing you the next wave of solutions from AmeriCommerce! Jackie Apshire: Combines his skills as a developer and graphic artist to help out our team in great ways. David Blount: This network design and server maintenance guru will enhance our systems operation group. Eric Wetterstroem: His skills as a Systems Architect and Sr. Developer will be invaluable to the team and he will also be starting up our Houston,...

News & Alerts

Wednesday, February 14, 2007

Monday, February 5, 2007

New Help Portal released

By Ed Sturrock

In an effort to continuously move forward and bring together all of the different help options for our customers we have created this new help portal with many new systems integrated into it. Help us all pull together and support each other by using it to collaborate with your peers, suggest features, log and track issues, request support and more! Below are some of the key areas of the new help portal. Help Desk Ticketing: an organized way of responding to customers and...

News & Alerts

Monday, February 5, 2007

Saturday, February 3, 2007

The importance of our customers

By Ed Sturrock

Customers define us....that is how we at AmeriCommerce work each day, to make our customers more successful in their e-commerce endeavors. We take great pride in solving problems and producing new features in our shopping cart products and just want to share that with our users. Making changes to our system that enable more sales and ease of use for our customers bring a smile to our face. Fixing bugs, issues and idiosyncrasies...not that there are any of those right?...These...

News & Alerts

Saturday, February 3, 2007

Wednesday, January 10, 2007

AmeriCommerce Selected as Finalist in 2007 CODiE Awards for Best eCommerce Software

By Stefan Barlow

Beaumont, TX January 10, 2007 -- AmeriCommerce is pleased to announce that its Shopping Cart Software has been named a finalist in the Software & Information Industry Association's prestigious 22nd annual CODiE Awards competition. AmeriCommerce Version 4.1 was recognized as a finalist in the Best eCommerce Solutions category for its wide array of innovative features and ease of use that make it stand out in the competitive shopping cart software industry. "Being recognized as a CODiE...

News & Alerts

Wednesday, January 10, 2007

Tuesday, September 12, 2006

AmeriCommerce Chooses Internap as Primary Datacenter for Its Shopping Cart Hosting Services

By Stefan Barlow

Beaumont, TX September 12th, 2006 -- AmeriCommerce has chosen Internap’s Houston facility as its primary datacenter for its shopping cart software hosting services, positioning the company for future growth and the highest service quality possible. Internap’s patented technology, which finds the fastest route from the servers to the web site visitors for every page view, has given AmeriCommerce online stores an increased boost in performance and availability. As the need for expansion...

News & Alerts

Tuesday, September 12, 2006

Wednesday, July 26, 2006

One-Touch Shopping Portal Integration with AmeriCommerce 4.1 Shopping Cart Software

By Stefan Barlow

Beaumont, TX July 26, 2006 -- AmeriCommerce has released version 4.1 of their ecommerce shopping cart software with several new marketing tools including one-touch, set it and forget it catalog feed submissions to major shopping portals Google Base, Yahoo Shopping and ShopZilla and automatic Google Sitemap generation to increase web store owner’s online visibility. The new version also includes an updated and improved Affiliate Console, which allows online store owners to pay...

News & Alerts

Wednesday, July 26, 2006