Frequently Asked Questions

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Q: What is AmeriCommerce?
A: AmeriCommerce is a software system that provides everything for making and managing an online store. This unique shopping cart software even track sales, products, visitors, customers, search engine referrals and marketing campaigns. Simply put, AmeriCommerce makes online business better.

Q: How do I use AmeriCommerce?
A: The best part of AmeriCommerce is how easy it is to use. With one click of the mouse our clients can see up-to-the-minute graphical reports of sales, marketing, and inventory. Our system allows you to monitor and manage your store from the inside out using nothing but a web browser.

Q: Why should I use AmeriCommerce instead of another shopping cart?
A: AmeriCommerce is unique because of the variety of marketing and advertising tools that come included with your system. The ease-of-use coupled with the valuable data that AmeriCommerce provides you with information about your store and its visitors is unparalleled. The possibilities are endless with AmeriCommerce.

Q: Does AmeriCommerce host my site, too?
A: Yes. AmeriCommerce is a complete package. Our customers choose us for everything from their high-volume e-commerce sites to our static, basic websites.

Q: What if I already have a website?
A: Your existing website and/or online store can easily be configured for AmeriCommerce. We can continue running your site from our servers or our graphic designers can create a whole new design for your new AmeriCommerce website.

Q: Do I need a merchant account?
A: Yes. But if you already have a store (either a physical store or an online store), you probably already have a merchant account. If this is the case, you can just use that account. If you do not have a merchant account, we can help. Contact us at 1-800-960-9006.

Q: How secure is the shopping cart?
A: The internet is a 24/7, world-wide metropolis. As with any major city, you need to always be on guard. AmeriCommerce puts an emphasis on security for every aspect of our shopping carts. Customer information is protected by 128bit SSL encryption backed by GeoTrust or Verisign while in transit, and stored in your database using military-grade AES encryption. The web servers are protected by enterprise-quality Cisco firewalls, and your database is separated from the web servers by yet another Cisco firewall layer.

Q: Can I have more than one online store?
A: Yes. In fact, AmeriCommerce is built on the concept of running multiple stores from one administration console (database). We can create any number of storefronts that all lead into ONE simple AmeriCommerce catalog for you. Think of it as having several different stores all over the country for several different products with one big warehouse & one cash register!

Q: How much volume can my AmeriCommerce store handle?
A: AmeriCommerce is extremely scalable. From storefronts with 100 to 100,000+ visitors per day, AmeriCommerce can scale out with additional load-balanced, dedicated servers to suit your business's volume requirements.

Q: How reliable is the shopping cart?
A: All AmeriCommerce sites are hosted on  Dell PowerEdge dual-processor servers with redundant hard drives and power supplies. Databases and web site content (photos and pages) are backed up regularly.

Q: Can I design my own website?
A: AmeriCommerce graphic designers can customize a new design for you that will look attractive AND draw visitors to your site. However, if you have HTML or any web design expertise, create your own and AmeriCommerce will fit into your design scheme. Or, you may browse through our Design Templates to choose a design style to fit your needs.

Q: Can I change and update my store information or do I have to go through AmeriCommerce to do it all for me?
A: Yes and yes. AmeriCommerces versatility gives you all the power and control to update your home page, set prices, change product photos, add or change descriptions, etc., with a couple of clicks with the mouse. Well show you how to manage it all. If you prefer, AmeriCommerce can make the adjustments for you at our hourly rate.

Q: Who owns my web site and data?
A: Simply put, anything you give us is yours; your custom web design, graphics, product photos, text, and customer data are your property. The AmeriCommerce software, script files, components, servers, server software, all text, graphics, and technology that are direct or indirect derivatives of AmeriCommerce's software and stock designs, belong to us.

Q: Where do I begin?
A: Sign up for a free trial today and add products to your database. Follow the steps as instructed or contact us for consultation.

Q: How quickly can I set up my AmeriCommerce website?
A: That depends on YOU! Since the online store contains your products and information, it depends on just how many features you want to include and how custom you want your online store built. Talk with one of our consultants today to get an accurate estimate of turnaround time. If you choose one of our template design styles, your store can be up within an hour.

Q: What kind of results can I see with keyword marketing from AmeriCommerce?
A: Results may vary, but it is not uncommon to see real results once your name is out there. A recent AmeriCommerce customer saw 3 times as many visitors in the fourth month alone of a keyword campaign than in their first 3 months combined without increasing the budget!

Q: What marketing programs should I use to promote my online store?
A: AmeriCommerce offers a powerful list of marketing and advertising capabilities. Along with keyword marketing with Google AdWords and Yahoo Search Marketing, we have affiliate marketing opportunities in which you may coordinate with other online businesses to cross-market, cross-reference, and participate in co-branding. The possibilities are endless.

Q: What about advertising outside of the Internet?
A: Our customers benefit from AmeriCommerces reputable parent company, Americom LP. Our clients enjoy the national presence, unrivaled creativity, and valuable experience that we bring in managing all forms of media. AmeriCommerce is truly your one-stop, start-to-finish marketing and management solution.

Q: How will I know if my ad campaigns and keyword marketing are successful?
A: You will be fully equipped with the marketing tools and graphical reports that track your ad campaigns and ad sales on your terms. See the stats for the year, the month, the week, or even the day. This allows you to closely monitor your advertising to determine which directions work best for your online store in real time. You will save valuable time and money just by watching your results.

Q: What is the best way to contact AmeriCommerce?
A: Visit our contact page. Feel free to call or e-mail us.