ProProfs Chat

ProProfs Chat (Live2Support)

5.00 stars, based on 4 reviews
Deliver a differentiated customer experience with ProProfs Chat An intimate Integration between ProProfs Chat and your AmeriCommerce store can help enhance your customer experience and lower your cost of customer support services. ProProfs Chat's...
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Reviews 1-4 of 4

Cost Effective feature loaded live chat solution.

Rating:
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Pros:
  • customizable%20visitor%20chat%20window
  • feature%20loaded%20operator%20chat%20window
  • comprehensive%20visitor%20monitoring%20panel
  • comprehensive%20reporting%20system
Cons:
Live2suppport live chat service has proved a boon for our business as an ace deal-closers contributing directly to the bottom line. We nab three, four extra customers a day; it’s proved a right tool for our search to reduce communication latency. We're facilitating customer service now at a better and faster rate. It allows our company to appear bigger than what we really are. Its canned responses to expected questions have made our expert handle multiple chats quickly. Its inbuilt metrics of live chat helps to keep chatters on the right track. Its really cost effective comprehensive live chat solution. It’s an investment worth making.

Cost effective Live chat Solution

Rating:
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Pros:
Cons:
Live2Support Live chat solution is a cost effective solution to initiate interaction with website visitors and provide strong functionality to get them convert into a paid customers. its functionality loaded operator chat window provided the support operator opportunity to respond to the queries quickly providing maximum chances for online sales conversion.

United States of America

Cost Effective Sales and Support manager on your website

Rating:
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Pros:
  • Quality%20
  • Value%20for%20money
  • third%20party%20integration
  • customer%20support
  • visitor%20chat%20window%20customization
  • comprehensive%20Reporting%20System
Cons:
Live2support live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

United States

Real time Sales Manager on your website

Rating:
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Pros:
Cons:
I would like to point one thing here that the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

Reviews 1-4 of 4