Client Testimonials

I just want to take a moment during this busy season to express my satisfaction with my AmeriCommerce store. I appreciate your rapid responses to my support requests and am happy to report that my sales for November are more then double what they were last year when I was using OScommerce!!

Our company's website sales increased three-fold upon changing to AmeriCommerce e-commerce shopping cart and hosting. Instead of having a dedicated webmaster to maintain the site, we now are able to use staff members who do not necessarily have an extensive background in web design to make price changes, edit product descriptions, and add new products. We tried MonsterCommerce, as well as others, and dropped them to go with AmeriCommerce because of how easily and quickly the editing can be accomplished. With AmeriCommerce we can easily track our ROI (Return on Investment), without additional software or coding. Bottom line is that AmeriCommerce has the best e-commerce solution available today.

We are a website development company serving the private and public sectors. Recently one of our clients presented us with an ecommerce project with some very specific and unusual requirements.

After doing considerable research on ecommerce providers within our client’s price range, we decided that Americommerce would be the best fit for the project. We needed a solid and versatile cart that would also be able to produce a very specific orders feed to our distribution warehouse. Americommerce communicated directly with the clearing house that our client worked with, and developed a customized feed to pass the orders to the clearing house in the required format.

At the time of our project, Americommerce had a cross-selling system (where you can suggest related items on a product details page), but we required an upsell system (where the cart can suggest another related product or accessory after an item is added to the cart). Americommerce saw that as a valuable feature, and covered half the cost of its development. We worked closely with Americommerce in defining the specs and use case scenarios. They were highly responsive every step of the way. Our contact person was professional, highly knowledgeable, and managed a very effective team.

We found the cart to be easy to configure, and the product management intuitive. We were impressed with the quality and expertise in carrying out custom development, and were very happy with their clear and prompt communication. They offer a great product at an affordable price.

Overall, it was a real pleasure working with the team at Americommerce.

In the world of shopping carts and website hosting it can be nerve racking to find the right match for your company's needs. I reviewed no less than 20 shopping cart providers for our new website. They all made tall claims, but when you tested them and called the support department the truth about their customer service came out very fast.

Then I found AmeriCommerce. I had direct access to the technical support staff from day one and they patiently worked though finding solutions to every one of my needs. Our website has required a dozen unique needs so far and AmeriCommerce has fulfilled every one of them without any complaint. In my experience with other service providers asking for custom development is met with sighs and attempts to convince you it can't be done. I've never heard "no" from AmeriCommerce. I expected to receive some large invoices for the work. Good development cost money and I was happy to pay them for their time. I was even more surprised when the invoices showed up and the pricing was extremely friendly. I almost don't want to tell anyone about them because I don't want the secret to get out.

AmeriCommerce has been more of a business partner to us than just a vendor. They told me that this was their attitude while I was reviewing them and they have stayed true to their word. What I really like is that when you call with a need they first put on the "owner hat" and try to understand your needs from your point of view as a business owner. Once they are sure they understand what you are asking for and why they switch to the "technical hat" and figure out how to get it done. This is priceless in business relations. I've also noticed that they see when requests are useful for all their clients and those get rolled out to everyone. So essentially every customer is benefiting from the requests of all the other customers which helps to continually improve their software as a community of users all sharing the benefits. It's a great business model that I wish more companies would use.

The launch of our new site has been very successful so far and we owe a decent slice of that to AmeriCommerce. So far nearly a third of our sales have come from Froogle which is a free automated upload provided by the shopping cart. The Froogle feed is only one of many and we can't wait to dive into the rest of their marketing tools.

There has never been even the slightest doubt about my decision to choose AmeriCommerce. I have evidence almost daily how good that decision was. I'd also like to mention that I ran my last website using Monster Commerce for over two years. While Monster has a very good product as well there is no comparison when personal service comes into the picture. We couldn't get Monster to listen to any of our requests and there was no option to even pay for custom development. I tell anyone who is looking at the two to go with AmeriCommerce without blinking.

"AmeriCommerce is easily the most comprehensive, easy-to-use ecommerce solution on the market. From the top-notch support, to integration, to the relevant management tools, AmeriCommerce has changed the way we do business. Our client-centric service model is mirrored in this software. Clients feel safe and truly enjoy their online experience. We are fully confident our online sales will be a profit leader for years to come."

"We here at Texas Coffee Company have enjoyed the benefits of a brand new look to our Website, Texjoy.com. Since our association with AmeriCommerce, our site has received many positive comments. From the lively graphics to the ease of ordering on a secure website, our business has experienced a rejuvenation in the fascinating world of internet commerce. "

"Thanks to AmeriCommerce we have moved from an in-house system that was a beast to maintain, to a fresh new system with a lush set of marketing and analytical features that we have used to increase our online sales by over 50%...almost effortlessly!  We love the ability to have AmeriCommerce be customized to our needs, especially since tying into our back office systems was so crucial and has allowed for a level of web-to-order automation unseen in our industry.  Additionally, the multiple online storefronts that hit 1 administration console is a life saver!  Thanks to all of the people at AmeriCommerce that have made our lives easier!  We are a customer for life!"

"Last year, I had reviewed and searched for a shopping cart solution and picked Volusion. Six months later, the company that I work for asked me to do a feature and solution comparison between Volusion and Americommerce and I took one look at what Americommerce had to offer and there was no doubt in my mind that we had found a winner! I also talked with both companies about customizing certain features we wanted incorporated and Volusion declined the customizing and Americommerce agreed to the custom development within a reasonable time frame and at a very reasonable price. The choice was clear.
 
I worked on setting up my company's products and the ease with which I could edit the product base and the design elements was simply unbelievable. Add to that Americommerce's willingness to customize for us at reasonable rates and we knew we had a solution partner...not just a solution provider.

Americommerce is by far the best ecommerce solution I have seen. Their feature rich solution covers every aspect crucial to an e-business: Product and catalog management, marketing and reporting, extremely search engine friendly, options to 'recover' abandoned carts, very easy to customize the design elements with basic knowledge of CSS, terrific support and customer service and I'm only touching the tip of the iceberg. Add to that the option to custom develop features and it's a scalable solution. Any serious e-business would consider the scalable factor to be a requirement. I talked with other ecommerce solution providers and none of them were even willing to custom develop features, let alone at a reasonable rate.

I wouldn't say Americommerce is a strong contender in the ecommerce solution provider market - I would say Americommerce is way ahead of the strong contenders. I moved my own store over as soon as I could. Need I say more?"

"We are very happy with your service, you are by far THE TOP e-commerce provider I have found and I look forward to working with you long into the future."