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Question / Issue - KB ID # 97

How do I add a credit to someone's account?


Answer / Solution
Last Update : 2008/08/20
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On the Edit Order screen, you can apply credits in the Apply Payments/Credits section near the bottom. To apply a credit, add a negative amount into the box for the desired card and input the transaction ID from the relevant transaction listed in the section above.  When you are finished hit Save/Settle button and the transaction will be processed.



Direct Link to This FAQ
https://www.americommerce.com/kb/?f=97

Tags
add credit, edit order, edit payment, credit account

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