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Question / Issue - KB ID # 8

When I change order status (i.e., from pending to shippped) does an email automatically generate notifying the customer?


Answer / Solution
Last Update : 2008/08/20
Rating : Rated 1
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You can select which emails are automatically generated for each status.  The emails that are enabled in the Email Notifications area will automatically be sent for the corresponding status.  To view these settings, go to Accounting > Order Statuses and select the appropriate notification from the drop-down menu.  If you do not want an email sent for a particular status, set the notification to [NONE].



Direct Link to This FAQ
https://www.americommerce.com/kb/?f=8

Tags
email, notification, order, status

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